There are many ways to reduce costs, but I would like to share with you, 2 ways to reduce costs using IT and still keep your margins:
1. Invest: Cleverly invest into IT systems or technology that not heavily rely on the people to do mundane and routine work. Mundane and routine works tend to bore people and at certain time, you may face increase of staff turnover. This will significantly increase your company costs i.e. Additional time and money spent to onboard, train and coach new staff.
2. Automate: Relook at your current business process. Find manual and paper based processes that can be automated. Nowadays, there are a lot of free and cloud based systems that can help you to automate your business processes. This will increase efficiencies.