IT Customer & Support Effectiveness

By January 16, 2017 2 days Workshop No Comments
IT Customer and Support effectiveness
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Date/Time
Date(s) - 16/01/2017 - 17/01/2017
9:00 am - 5:00 pm

Location
Concorde Hotel Shah Alam

Categories


Is your team facing the following shortcomings?

  1. IT issues resolved but taking a long turnaround time.
  2. Do no really understand the IT operations and unable to react faster
  3. Very reactive but lack of pro-activeness
  4. Lack of listening and understanding the customer requests/issues
  5. Only do within their scope of world, not beyond

Then, this program is definitely for your team. IT customer and support effectiveness is a 2-day program which can help you and your team to understand and attend to the customer (internal or external) better and able to resolve the customer issues promptly.

Only limited to 20 spaces.

 

Intan and Elsie

 

 

Bookings

Bookings are closed for this event.

Qaaf Malaysia