5 Steps to Building a Customer Experience Driven Contact Centre

By February 15, 2016 No Comments

File Size3.27 MB
Create DateFebruary 15, 2016

Today, your customers expect so much more. They want the agent who answers their call to know they’ve already sent an email and engaged in web chat.

Is your contact center future-ready?

In this e-book you will learn how to deliver an effortless customer experience across multiple channels.

E-Book by Genesis | www.genesys.com

Qaaf Malaysia