|File Size||3.27 MB|
|Create Date||February 15, 2016|
Today, your customers expect so much more. They want the agent who answers their call to know they’ve already sent an email and engaged in web chat.
Is your contact center future-ready?
In this e-book you will learn how to deliver an effortless customer experience across multiple channels.
E-Book by Genesis | www.genesys.com