Root Cause Analysis Steps
Effective problem solving has four primary steps. These steps must be followed in sequence. Jumping around or skipping a step will ultimately lead to failure in solving the problem
1. Define the problem
2. Create a causal understanding of the problem
3. Identify solutions that act on known causes of the problem
4. Implement the best solutions
This template is merely a guideline for you to fill in the blanks but following the above steps.
RACI Matrix is used to clarify roles and responsibilities by assigning clear ownership for each task or decision.
Most importantly, it is used to eliminate redundant activities (two or more people working on the exact same thing, without knowing it) and optimize your resources .